Overcoming the service paradox in manufacturing companies with IoT solutions
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Overcoming the service paradox in manufacturing companies with IoT solutions anufacturers strive to grow and improve margins by investing in the extension of the…
Overcoming the service paradox in manufacturing companies with IoT solutions anufacturers strive to grow and improve margins by investing in the extension of the service business. However, practice shows that these investments often result in poor returns, due to, for instance, missing service cultures and no clear focus on the value proposition to customers. Thanks to the IoT manufacturers are given…