Functioning and efficient quality management systems are a vital strategic competitive edge. Experience shows that educational service providers can only fully leverage the potential of quality management systems if they do not limit themselves to basic compliance with quality standards. A good quality management system needs effective and, above all, transparent processes, which focus on the needs of the customer and can be implemented by employees.
Our certification body for quality management systems in continuing and executive education in accordance with eduQua is a part of the Departement of Organization and Leadership of OST Eastern Switzerland University of Applied Sciences and is officially accredited by the Swiss Accreditation Service (SAS).
Focusing on quality
The IOL is openly committed to quality. Our core values are technical expertise, customer focus, reliability, and flexibility.
The independence and impartiality of the certification body at the IOL in performing its certification responsibilities are given the highest priority. A great deal of attention is paid to potential dangers due to self-interest, self-assessment, familiarity, and intimidation.
Our expertise
Your benefits
Find out more about the eduQua certification process or request a personal consultation with our experts. We will be happy to explain the process to you and provide you with an individual offer.
Antonella Minosi
antonella.minosi@ost.ch
+41 58 257 17 62
We look forward to receiving your enquiry.