Prof. Dr. Matthias Baldauf

IPM Institut für Informations- und ProzessmanagementStv. Institutsleiter, Professor für Wirtschaftsinformatik

+41 58 257 17 82matthias.baldauf@ost.ch

Area of Expertise

  • User Experience, Usability, Human-Centered Design, Participatory Design
  • Voice-based services, Augmented/Virtual Reality, Wearables
  • Software Prototyping, Web, Mobile

Education

  • 2007 - 2011: Ph.D., Computer Science, Technical University Vienna
  • 2003 - 2005: MSc, Software Engineering, Technical University Vienna
  • 1999 - 2003: MSc, Business Informatics, University of Vienna

Professional Experience

  • 2019 - now: Professor, Institute for Information and Process Management, OST/FHS St. Gallen
  • 2017 - 2019: Lecturer, Institute for Information and Process Management, FHS St. Gallen
  • 2014 - 2017: Project Manager, Research Industrial Systems Engineering, Vienna
  • 2008 - 2017: Senior Researcher and Lecturer, Technical University Vienna
  • 2008 - 2014: Senior Researcher and Project Manager, Telecommunications Research Center Vienna
  • 2006 - 2008: Research Engineer, V-Research, Dornbirn

Teaching Experience

  • HUCI - Human-Computer Interaction (MSc Business Information Technology)
  • WIAS - Scientific Working and Writing (MSc Business Information Technology)
  • WBDG - Web Development Fundamentals (BSc Wirtschaftsinformatik)

Memberships

ACM, IEEE, Swiss Informatics Society SI

Peer-Reviewed Journal Articles and Conference Proceedings

  • MAIER, E., DOERK, M., REIMER, U., BALDAUF, M. (2023). Digital Natives Aren’t Concerned Much About Privacy, or Are They? I-COM - Journal of Interactive Media, 22 (1), pp. 83-98. https://doi.org/10.1515/icom-2022-0041
  • RENZ, A., NEFF, T., BALDAUF, M., MAIER, E. (2023). Authentication Methods for Voice Services on Smart Speakers – A Multi-Method Study on Perceived Security and Ease of Use. I-COM - Journal of Interactive Media, 22 (1), pp. 67-81.
  • MINDER, B., WOLF, P., BALDAUF, M., VERMA, S. (2023). Voice assistants in private households: A conceptual framework for future research in an interdisciplinary field. Humanities & Social Sciences Communications, 10, pp. 173. https://doi.org/10.1057/s41599-023-01615-z
  • FIORE, D., THIEL, C., BALDAUF, M. (2020). Potenziale von Chatbots für den innerbetrieblichen IT-Support. HMD - Praxis der Wirtschaftsinformatik, 57 (1), pp. 77-88. 10.1365/s40702-019-00578-7
  • THIEL, S.-K., ERTIÖ, T., BALDAUF, M. (2018). Why so serious? The Role of Gamification on Motivation and Engagement in e-Participatio. Interaction Design and Architecture(s), 35, pp. 158-181.
  • NG, P. C., SHE, J., JEON, K. E., BALDAUF, M. (2017). When Smart Devices Interact With Pervasive Screens. ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM), 13 (4), pp. 1-23. 10.1145/3115933
  • BALDAUF, M., FRÖHLICH, P., ADEGEYE, F., SUETTE, S. (2015). Investigating On-Screen Gamepad Designs for Smartphone-Controlled Video Games. ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM), 12 (1s), pp. 1-21. 10.1145/2808202
  • BALDAUF, M., FRÖHLICH, P. (2015). Investigating Serendipitous Smartphone Interaction with Public Displays (1 ed.). In Joanna Lumsden (Ed.), Emerging Perspectives on the Design, Use, and Evaluation of Mobile and Handheld Devices (pp. 239-268). IGI Global. 10.4018/978-1-4666-8583-3.ch011
  • BALDAUF, M., FRÖHLICH, P. (2014). Snap Target: Investigating an Assistance Technique for Mobile Magic Lens Interaction With Large Displays. International Journal of Human-Computer Interaction, 30 (6), pp. 446-458. 10.1080/10447318.2014.880142

Professional Journals and Newspaper

  • BALDAUF, M., MÜLLER, S. (2024). Entwicklung eines Web-basierten Desksharing-Tools. Open Education Platform for Management Schools, 384. https://doi.org/10.25938/oepms.384
  • MÜLLER, S., BALDAUF, M., FRÖHLICH, P. (2023). AI-Assisted Document Tagging - Exploring Adaptation Effects among Domain Experts. AutomationXP23.
  • JOOS, P., SCHÖCH, R., FREI, N., BALDAUF, M. (2023). Exergame Cloud Platform - Decoupling Input Devices from Games. International Conference on Gamification & Serious Game.
  • BALDAUF, M., FRÖHLICH, P., PALANQUE, P., ROTO, V., PATERNÒ, F., JU, W., TSCHELIGI, M. (2023). Intervening, Teaming, Delegating: Creating Engaging Automation Experiences. ACM CHI Conference on Human Factors in Computing Systems.
  • FRÖHLICH, P., MIRNIG, A. G., ZAFARI, S., BALDAUF, M. (2023). The Human in the Loop in Automated Industrial Processes: Terminology, Aspects and Current Challenges in HCI Research. AutomationXP23.
  • MÜLLER, S., TÖDTLI, B., VETSCH, J., RICKENMANN, M., HAUG, S., BALDAUF, M., FRÖHLICH, P. (2022). Designing Experts' Interactions with a Semi-Automated Document Tagging System. AutomationXP22: Engaging with Automation, Workshop at CHI'22.
  • BALDAUF, M., FRÖHLICH, P., ROTO, V., PALANQUE, P., LINDLEY, S., ROGERS, J., ... TSCHELIGI, M. (2022). Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change. CHI '22: CHI Conference on Human Factors in Computing Systems (pp. 1-6). ACM Press. 10.1145/3491101.3503735
  • MÜLLER, S., BALDAUF, M., MICHL, A., FRÖHLICH, P. (2021). Advanced Ubiquitous Monitoring Services for Workers in Automated Production Environments. AutomationXP'21.
  • BONGARD, J., BALDAUF, M., FRÖEHLICH, P. (2020). Grasping Everyday Automation –A Design Space for Ubiquitous Automated Systems. MUM 2020: 19th International Conference on Mobile and Ubiquitous Multimedia (pp. 332-334). ACM Press. 10.1145/3428361.3432079
  • FRÖHLICH, P., BALDAUF, M., MENEWEGER, T., ERICKSON, I., TSCHELIGI, M., GABLE, T., ... PATERNÒ, F. (2019). Everyday Automation Experience. Human Factors in Computing Systems. Extended Abstracts of the 2019 CHI Conference (pp. 1-8). ACM Press. 10.1145/3290607.3299013

Teaching related publications

  • BALDAUF, M. (2021). Mit Apps am Shop Floor jederzeit informiert. maschinenbau, MB-Revue, pp. 10-12.
  • PEDRON, C., ENDL, R., BALDAUF, M. (2021). Neues Tool für die Innenentwicklung. Espazium. Zürich.
  • PEDRON, C., BALDAUF, M., ENDL, R. (2021). Nuovo strumento per lo sviluppo interno. ARCHI, 2021 (6), pp. 8-9.
  • BALDAUF, M. (2021). There’s an app for that: Maschinen-Monitoring mit mobilen Apps. topsoft Fachmagazin, 21 (2), pp. 9.
  • BALDAUF, M., ZIMMERMANN, H.-D. (2019). "Conversational Government" – Sprechen ist das neue Schreiben. Netzwoche: Internet und E-Business in der Schweiz, IT for Gov, pp. 7.
  • BALDAUF, M., MAIER, E. (2018). "Okay, Google?" – Sprachassistenten für kognitiv beeinträchtigte Menschen. Netzwoche: Internet und E-Business in der Schweiz, 2018 (2).