Prof. Dr. Matthias Baldauf

Kompetenzfelder

• User Experience, Usability, Human-Centered Design, partizipatives Design
• Sprachbasierte Dienste, Augmented/Virtual Reality, Wearables
• Software Prototyping, Web, Mobile

Ausbildung

• 2007 - 2011: Doktoratsstudium an der Technischen Universität Wien (Abschluss Dr. techn.)
• 2003 - 2005: Software Engineering an der Technischen Universität Wien (Abschluss Dipl.-Ing.)
• 1999 - 2003: Wirtschaftsinformatik an der Universität Wien (Abschluss Mag.rer.soc.oec.)

Lehre

• HUCI - Human-Computer Interaction (MSc Wirtschaftsinformatik)
• WIAS - Wissenschaftliches Arbeiten und Schreiben (MSc Wirtschaftsinformatik)
• WBDG - Web Development Fundamentals (BSc Wirtschaftsinformatik)

Mitgliedschaften

ACM, IEEE, Schweizer Informatik Gesellschaft SI

Berufliche Praxis

• 2019 - heute: Professor, Institut für Informations- und Prozessmanagement, OST/FHS St. Gallen
• 2017 - 2019: Dozent, Institut für Informations- und Prozessmanagement, FHS St. Gallen
• 2014 - 2017: Projektleiter, Research Industrial Systems Engineering, Wien
• 2008 - 2017: Senior Researcher und Dozent, Technische Universität Wien
• 2008 - 2014: Senior Researcher und Projektleiter, Forschungszentrum Telekommunikation Wien
• 2006 - 2008: Research Engineer, V-Research, Dornbirn

Peer-Reviewed Journal Articles and Conference Proceedings

• GULER, M., BEKIRI, V., BALDAUF, M., ZIMMERMANN, H.-D. (2024). Virtual Reality for Home-Based Citizen Participation in Urban Planning – An Exploratory User Study. HCI INTERNATIONAL 2024 - 26th International Conference on Human-Computer Interaction. Washington DC, 29 June - 4 July.
• PEDRON, C., BALDAUF, M., ENDL, R., RICKENMANN, M. (2024). A Process-Oriented Decision Support System for Sustainable Urban Development Strategies. The 2024 IARIA Annual Congress on Frontiers in Science, Technology, Services, and Applications (pp. 8).
• BALDAUF, M., INGOLD, S., THOMA, A., DICKENMANN, C., ZIEGLER, M. (2023). Children’s Rights in Your Pocket – Lessons Learned from a Three-Year Case Study on Participatory App Design with Children. Proceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia.
• BALDAUF, M., ZIMMERMANN, H.-D., BAER-BALDAUF, P., BEKIRI, V. (2023). Virtual Reality for Smart Government – Requirements, Opportunities, and Challenges. HCI INTERNATIONAL 2023 - 25th International Conference on Human-Computer Interaction (pp. 3-13). https://doi.org/10.1007/978-3-031-35969-9_1
• MAIER, E., DOERK, M., REIMER, U., BALDAUF, M. (2023). Digital Natives Aren’t Concerned Much About Privacy, or Are They? I-COM - Journal of Interactive Media, 22 (1), pp. 83-98. https://doi.org/10.1515/icom-2022-0041
• RENZ, A., NEFF, T., BALDAUF, M., MAIER, E. (2023). Authentication Methods for Voice Services on Smart Speakers – A Multi-Method Study on Perceived Security and Ease of Use. I-COM - Journal of Interactive Media, 22 (1), pp. 67-81.
• MINDER, B., WOLF, P., BALDAUF, M., VERMA, S. (2023). Voice assistants in private households: A conceptual framework for future research in an interdisciplinary field. Humanities & Social Sciences Communications, 10, pp. 173. https://doi.org/10.1057/s41599-023-01615-z
• RENZ, A., BALDAUF, M., MAIER, E., ALT, F. (2022). Alexa, It's Me! An Online Survey on the User Experience of Smart Speaker Authentication. Mensch und Computer 2022. ACM Press.
• MÜLLER, S., BALDAUF, M., SEELIGER, A. (2022). Ubiquitous Machinery Monitoring – A Field Study on Manufacturing Workers’ User Experience of Mobile and Wearable Monitoring Apps. ACM on Human-Computer Interaction. Proceedings of the ACM on Human-Computer Interaction. https://doi.org/10.1145/3546733
• ULMER, T., BALDAUF, M. (2022). Keep Moving! A Systematic Review of App-Based Behavior Change Techniques and Visualizations for Promoting Everyday Physical Activity. HCI International. Lecture Notes in Computer Science (LNCS).
• MEISSNER, J., MINDER, B., KLOTZ, U., TODISCO, A., MURRI, M., JUNGINGER, S., ... ULMER, T. (2022). Voice Assistant Use: Challenges for the Home Office Work Context. European Academy of Management Conference (EURAM), "Leading Digital Transformation", Zurich / Winterthur (15-17 June 2022)..
• SHORTER, M., MINDER, B., ROGERS, J., BALDAUF, M., AURELIO TODISCO, A., AYTAÇ, A., ... WOLF, P. (2022). Materialising the Immaterial - Provotyping to Explore Voice Assistant Complexities. DIS'22: Designing Interactive Systems Conference 2022. Association for Computing Machinery.
• BALDAUF, M., FRÖHLICH, P., SADEGHIAN, S., PALANQUE, P., ROTO, V., JU, W., ... TSCHELIGI, M. (2021). Automation Experience at the Workplace. CHI '21: CHI Conference on Human Factors in Computing Systems (pp. 1-6). ACM Press. 10.1145/3411763.3441332
• BALDAUF, M., ZIMMERMANN, H.-D., PEDRON, C. (2021). Exploring Citizens’ Attitudes Towards Voice-Based Government Services in Switzerland. In Masaaki Kurosu (Ed.), Human-Computer Interaction. Design and User Experience Case Studies (pp. 229-238). Lecture Notes in Computer Science (LNCS). 10.1007/978-3-030-78468-3_16
• BALDAUF, M., MÜLLER, S., SEELIGER, A., KÜNG, T., MICHEL, A., ZÜLLIG, W. (2021). Human Interventions in the Smart Factory – A Case Study on Co-Designing Mobile and Wearable Monitoring Systems with Manufacturing Staff. CHI '21: CHI Conference on Human Factors in Computing Systems (pp. 1-6). ACM Press. 10.1145/3411763.3451774
• BALDAUF, M., ZIMMERMANN, H.-D. (2020). Towards Conversational E-Government - An Experts' Perspective on Requirements and Opportunities of Voice-based Citizen Services. HCI in Business, Government and Organizations. Lecture Notes in Computer Science (LNCS).
• FRÖHLICH, P., BALDAUF, M., PALANQUE, P., ROTO, V., MENEWEGER, T., TSCHELIGI, M., ... PATERNÒ, F. (2020). Automation Experience across Application Domains: Designing for Intelligibility, Interventions, Interplay and Integrity. 2020 CHI Conference on Human Factors in Computing Systems (pp. 1-8). https://doi.org/10.1145/3334480.3375178
• BALDAUF, M., TOMITSCH, M. (2020). Pervasive displays for public transport. PerDis '20: The 9th ACM International Symposium on Pervasive Displays (pp. 37-45). ACM Press. 10.1145/3393712.3395335
• FIORE, D., THIEL, C., BALDAUF, M. (2020). Potenziale von Chatbots für den innerbetrieblichen IT-Support. HMD - Praxis der Wirtschaftsinformatik, 57 (1), pp. 77-88. 10.1365/s40702-019-00578-7
• BALDAUF, M., FRÖEHLICH, P., ENDL, R. (2020). Trust Me, I’m a Doctor – User Perceptions of AI-Driven Apps for Mobile Health Diagnosis. MUM 2020: 19th International Conference on Mobile and Ubiquitous Multimedia (pp. 167-178). ACM Press. 10.1145/3428361.3428362
• FIORE, D., BALDAUF, M., THIEL, C. (2019). "Forgot your password again?": acceptance and user experience of a chatbot for in-company IT support. Mobile and Ubiquitous Multimedia. 18th International Conference on Mobile and Ubiquitous Multimedia (pp. 1-11). ACM Press. 10.1145/3365610.3365617
• BALDAUF, M., RIBLER, S., FRÖHLICH, P. (2019). Alexa, I'm in Need!. Human-Computer Interaction with Mobile Devices and Services. MobileHCI (pp. 1-6). ACM Press. 10.1145/3338286.3344397
• THIEL, S.-K., REISINGER, M., RÖDERER, K., BALDAUF, M. (2019). Inclusive Gamified Participation: Who are we inviting and who becomes engaged? Hawaii International Conference on System Sciences. Proceedings of the Hawaii International Conference on System Sciences.
• BALDAUF, M., STEINER, S., KHAMIS, M., THIEL, S.-K. (2019). Investigating the User Experience of Smartphone Authentication Schemes - The Role of the Mobile Context. Hawaii International Conference on System Sciences. Proceedings of the Hawaii International Conference on System Sciences.
• FRÖHLICH, P., BALDAUF, M., MIRNIG, A. G. (2019). User interfaces for public transport vehicles: interacting with automation. Automotive User Interfaces and Interactive Vehicular Applications. AutomotiveUI (pp. 19-24). ACM Press. 10.1145/3349263.3350766
• BALDAUF, M., BÖSCH, R., FREI, C., HAUTLE, F., JENNY, M. (2018). Exploring requirements and opportunities of conversational user interfaces for the cognitively impaired. Human-Computer Interaction with Mobile Devices and Services Adjunct. Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct (pp. 119-126). ACM Press. 10.1145/3236112.3236128
• FRÖHLICH, P., MILLONIG, A., FRISON, A.-K., TRÖSTERER, S., BALDAUF, M. (2018). User Interfaces for Public Transport Vehicles. Automotive User Interfaces and Interactive Vehicular Applications. Adjunct Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (pp. 50-55). ACM Press. 10.1145/3239092.3239101
• THIEL, S.-K., ERTIÖ, T., BALDAUF, M. (2018). Why so serious? The Role of Gamification on Motivation and Engagement in e-Participatio. Interaction Design and Architecture(s), 35, pp. 158-181.
• NG, P. C., SHE, J., JEON, K. E., BALDAUF, M. (2017). When Smart Devices Interact With Pervasive Screens. ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM), 13 (4), pp. 1-23. 10.1145/3115933
• BALDAUF, M., BRANDNER, A., WIMMER, C. (2017). Mobile and gamified blended learning for language teaching. Mobile and Ubiquitous Multimedia. 6th International Conference on Mobile and Ubiquitous Multimedia (pp. 13-24). ACM Press. 10.1145/3152832.3152842
• PARKER, C., KAY, J., BALDAUF, M., TOMITSCH, M. (2016). Design implications for interacting with personalised public displays through mobile augmented reality. Pervasive Displays. Proceedings of the 5th ACM International Symposium on Pervasive Displays (pp. 52-58). ACM Press. 10.1145/2914920.2915016
• BALDAUF, M., REITBERGER, W., GÜLDENPFENNIG, F. (2016). Just one more thing! investigating mobile follow-up questions for opinion polls on public displays. Pervasive Displays. Proceedings of the 5th ACM International Symposium on Pervasive Displays (pp. 237-238). ACM Press. 10.1145/2914920.2940336
• BALDAUF, M., ADEGEYE, F., ALT, F., HARMS, J. (2016). Your browser is the controller: advanced web-based smartphone remote controls for public screens. Pervasive Displays. Proceedings of the 5th ACM International Symposium on Pervasive Displays (pp. 175-181). ACM Press. 10.1145/2914920.2915026
• BALDAUF, M., FRÖHLICH, P., ADEGEYE, F., SUETTE, S. (2015). Investigating On-Screen Gamepad Designs for Smartphone-Controlled Video Games. ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM), 12 (1s), pp. 1-21. 10.1145/2808202
• PARKER, C., TOMITSCH, M., KAY, J., BALDAUF, M. (2015). Keeping it private: an augmented reality approach to citizen participation with public displays. Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers. Adjunct Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers (pp. 807-812). ACM Press. 10.1145/2800835.2804401
• LEHNER, U., BALDAUF, M., ERANTI, V., REITBERGER, W., FRÖHLICH, P. (2014). Civic engagement meets pervasive gaming: towards long-term mobile participation. Human factors in computing systems. CHI '14 Extended Abstracts on Human Factors in Computing Systems (pp. 1483-1488). ACM Press. 10.1145/2559206.2581270
• BALDAUF, M., SUETTE, S., FRÖHLICH, P., LEHNER, U. (2014). Interactive opinion polls on public displays. Human-computer interaction with mobile devices & services. the 16th international conference (pp. 495-500). ACM Press. 10.1145/2628363.2634222
• BALDAUF, M., FRÖHLICH, P. (2014). Snap Target: Investigating an Assistance Technique for Mobile Magic Lens Interaction With Large Displays. International Journal of Human-Computer Interaction, 30 (6), pp. 446-458. 10.1080/10447318.2014.880142

Chapters in Edited Books

• BALDAUF, M., FRÖHLICH, P. (2015). Investigating Serendipitous Smartphone Interaction with Public Displays (1 ed.). In Joanna Lumsden (Ed.), Emerging Perspectives on the Design, Use, and Evaluation of Mobile and Handheld Devices (pp. 239-268). IGI Global. 10.4018/978-1-4666-8583-3.ch011

Professional Journals and Newspaper

• BALDAUF, M. (2021). Mit Apps am Shop Floor jederzeit informiert. maschinenbau, MB-Revue, pp. 10-12.
• PEDRON, C., ENDL, R., BALDAUF, M. (2021). Neues Tool für die Innenentwicklung. Espazium. Zürich.
• PEDRON, C., BALDAUF, M., ENDL, R. (2021). Nuovo strumento per lo sviluppo interno. ARCHI, 2021 (6), pp. 8-9.
• BALDAUF, M. (2021). There’s an app for that: Maschinen-Monitoring mit mobilen Apps. topsoft Fachmagazin, 21 (2), pp. 9.
• BALDAUF, M., ZIMMERMANN, H.-D. (2019). "Conversational Government" – Sprechen ist das neue Schreiben. Netzwoche: Internet und E-Business in der Schweiz, IT for Gov, pp. 7.
• BALDAUF, M., MAIER, E. (2018). "Okay, Google?" – Sprachassistenten für kognitiv beeinträchtigte Menschen. Netzwoche: Internet und E-Business in der Schweiz, 2018 (2).

Teaching related publications

• BALDAUF, M., MÜLLER, S. (2024). Entwicklung eines Web-basierten Desksharing-Tools. Open Education Platform for Management Schools, 384. https://doi.org/10.25938/oepms.384

Presentations

• MÜLLER, S., BALDAUF, M., FRÖHLICH, P. (2023). AI-Assisted Document Tagging - Exploring Adaptation Effects among Domain Experts. AutomationXP23.
• JOOS, P., SCHÖCH, R., FREI, N., BALDAUF, M. (2023). Exergame Cloud Platform - Decoupling Input Devices from Games. International Conference on Gamification & Serious Game.
• BALDAUF, M., FRÖHLICH, P., PALANQUE, P., ROTO, V., PATERNÒ, F., JU, W., TSCHELIGI, M. (2023). Intervening, Teaming, Delegating: Creating Engaging Automation Experiences. ACM CHI Conference on Human Factors in Computing Systems.
• FRÖHLICH, P., MIRNIG, A. G., ZAFARI, S., BALDAUF, M. (2023). The Human in the Loop in Automated Industrial Processes: Terminology, Aspects and Current Challenges in HCI Research. AutomationXP23.
• MÜLLER, S., TÖDTLI, B., VETSCH, J., RICKENMANN, M., HAUG, S., BALDAUF, M., FRÖHLICH, P. (2022). Designing Experts' Interactions with a Semi-Automated Document Tagging System. AutomationXP22: Engaging with Automation, Workshop at CHI'22.
• BALDAUF, M., FRÖHLICH, P., ROTO, V., PALANQUE, P., LINDLEY, S., ROGERS, J., ... TSCHELIGI, M. (2022). Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change. CHI '22: CHI Conference on Human Factors in Computing Systems (pp. 1-6). ACM Press. 10.1145/3491101.3503735
• BALDAUF, M., MÜLLER, S. (2022). Maschinenmonitoring mit Smartphone und Smartwatch. 7. F&E-Konferenz zu Industrie 4.0.
• ZIMMERMANN, H.-D., BALDAUF, M., PEDRON, C. (2021). "Exploring Citizens' Attitudes towards Voice-Based Government Services in Switzerland",. HCI International 2021.
• MÜLLER, S., BALDAUF, M., MICHL, A., FRÖHLICH, P. (2021). Advanced Ubiquitous Monitoring Services for Workers in Automated Production Environments. AutomationXP'21.
• BALDAUF, M., MÜLLER, S. (2021). PRISM: Smart Assistance at the Shop Floor. 5. Konferenz zur Digitalisierung in der Industrie.
• BALDAUF, M., MÜLLER, S. (2021). PRISM: Smarte Unterstützung am Shop Floor. 6. F&E-Konferenz zu Industrie 4.0.
• ZIMMERMANN, H.-D., BALDAUF, M. (2020). "Towards Conversational E-Government: An Experts’ Perspective on Requirements and Opportunities of Voice-Based Citizen Services". HCI International 2020.
• BONGARD, J., BALDAUF, M., FRÖEHLICH, P. (2020). Grasping Everyday Automation –A Design Space for Ubiquitous Automated Systems. MUM 2020: 19th International Conference on Mobile and Ubiquitous Multimedia (pp. 332-334). ACM Press. 10.1145/3428361.3432079
• BALDAUF, M., ETTEMEYER, A., IHLENBURG, D., JAESCHKE, P., KUGLER, P., OLBERT-BOCK, S., ... ZIMMERMANN, H.-D. (2019). DigitalisierungsNavigator DigiNav. DIR Konferenz Digitale Innovation in der Region "Neue Anwendungsfälle der digitalen Revolution in Industrie und Wirtschaft" (25.11.2019).
• FRÖHLICH, P., BALDAUF, M., MENEWEGER, T., ERICKSON, I., TSCHELIGI, M., GABLE, T., ... PATERNÒ, F. (2019). Everyday Automation Experience. Human Factors in Computing Systems. Extended Abstracts of the 2019 CHI Conference (pp. 1-8). ACM Press. 10.1145/3290607.3299013
• BALDAUF, M., ETTEMEYER, A., IHLENBURG, D., JAESCHKE, P., KUGLER, P., OLBERT-BOCK, S., ... ZIMMERMANN, H.-D. (2017). DigitalisierungsNavigator DigiNav, Posterpräsentation. Swissmechanic Business Day (14.09.2017).