Daniel Jordan, BSc FHO in Business Administration

Daniel Jordan is a project manager at the IOL Institute for Organization and Leadership. In the areas of consulting and research, he focuses on the topics of market and company analyses, corporate sustainability as well as volunteer work and civil society. In teaching, he accompanies students in the context of bachelor theses.

Area of Expertise

• Market research & empirical data collection
• Volunteer work & civil society commitment
• Corporate sustainability (Corporate Responsibility)
• Quality management systems

Education

• Intensive course digitization in NPO (University of Fribourg)
• Continuing education course Design Thinking for Innovation (University of Virginia)
• CAS Corporate Responsibility / Social Management (ZHAW Zurich University of Applied Sciences)
• Special course in general management in non-profit organizations (University of Fribourg)
• Training as an internal auditor (OST/FHS, Eastern Switzerland University of Applied Sciences, St.Gallen)
• Training as an EFQM assessor (Swiss Excellence Forum)
• Studies in business administration with a major in General Management, specializing in Marketing & HR (OST/FHS, Eastern Switzerland University of Applied Sciences, St.Gallen)

Professional Experience

• Project manager at the IOL Institute for Organization and Leadership
• Deputy institute director, head of the market research and company analysis competence area and project manager at the IQB Institute for Quality Management and Applied Business Administration
• Clerk for internal sales, Saurer Hamel AG
• Commercial apprenticeship, Saurer Hamel AG

Teaching Experience

Supervision of bachelor theses

Projects

• Research project "How digital natives are changing volunteer work", project partners: Society of common good of the Canton of St.Gallen, Evangelical-Reformed Church of the Canton of St.Gallen, Diocese of St.Gallen
• Research project "BGM-Monitoring 2022 - Eastern Switzerland monitoring of health promotion in the workplace", project partner: Forum BGM Eastern Switzerland
• Customized market research/data collection
• Resident satisfaction analyses
• Customer and employee surveys
• Development/auditing of quality management systems
• Accompaniment of strategy retreats

Memberships

• VMI membership on NPO (University of Fribourg)
• ben:edu (Swiss Network Service Learning at universities)

Peer-Reviewed Journal Articles and Conference Proceedings

• JORDAN, D., SCHERER, L. (2021). Wie verändern Digital Natives die Freiwilligenarbeit? VM - Fachzeitschrift für Verbands- und Nonprofit-Management, 2021 (1), pp. 48-57.

Professional Journals and Newspaper

• JORDAN, D., KRAFT, M. (2023, March). Corporate Social Responsibility (CSR) - Die gesellschaftliche Verantwortung in Ostschweizer KMU. KMU Magazin, 26 (3), pp. 100-103.
• PLLUMBARDH, K., JORDAN, D. (2022). Wie Betriebe die Gesundheit ihrer Angestellten fördern. LEADER Das Unternehmermagazin (9/2022), pp. 65-66. St. Gallen.
• SCHERER, L., JORDAN, D. (2021). Freiwilligenarbeit der Zukunft. IQB-Podcast. St. Gallen.
• BINDER, P., JORDAN, D. (2019). Marketing mit mehr Mitteln. bulletin.ch, pp. 24-26.
• JORDAN, D., CLOOTS, A. M. (2018). Brauchen Vereine mehr oder weniger Regulierung? VM - Fachzeitschrift für Verbands- und Nonprofit-Management, 2018 (1), pp. 18-24.
• JORDAN, D., CLOOTS, A. M. (2018, May). Freiwilligenarbeit - Einfacher abrechnen und weniger Vorschriften. substanz (Bildungsmagazin), pp. 52-53. St. Gallen.
• MESCHENMOSER, P., JORDAN, D. (2018). In der Gemeinde Vilters-Wangs plant die Bevölkerung mit. Sarganserländer, pp. 1.
• JORDAN, D. (2018). Pilotprojekt öffnet neue Infokanäle. Der Landbote, pp. 14.
• JORDAN, D., GIGER, A. (2018, November). Wenn der Gemeindepräsident twittert. substanz (Bildungsmagazin), pp. 28-29. St. Gallen.
• JORDAN, D., GIGER, A. (2018, June). Wie Gemeinden Ihre Kommunikation verbessern. Schweizer Gemeinde, 2018 (6), pp. 56-57.
• JORDAN, D. (2018). Wie freiwillig arbeiten die St.Gallerinnen und St.Galler? Momentum OST.
• GIGER, A., JORDAN, D. (2018, September). Wie und warum die Bürger am Gemeindeleben teilhaben. Schweizer Gemeinde, 2018 (9), pp. 38-39.
• JORDAN, D. (2017). Freiwillige im Fokus. St. Galler Tagblatt, pp. 38. St.Gallen.
• KRESSIG, C., JORDAN, D. (2016, December). Zufriedene Mitarbeitende: Die Voraussetzung für zufriedene Kunden. MQ Management und Qualität, 2016.
• KRESSIG, C., JORDAN, D. (2016, November). Zufriedene Mitarbeitende: Voraussetzung für zufriedene Kunden. Organisator, 2016 (11), pp. 24-25.
• SCHERER, L., JORDAN, D. (2014, April). Eltern sind sehr zufrieden mit dem Schulangebot der Stadt St.Gallen. Doppelpunkt - Schulamt St. Gallen, pp. 1-2.
• JORDAN, D., SCHERER, L. (2014, February). Freiwilligenarbeit im Kanton St. Gallen - quo vadis? SGG-Revue, 2014 (1), pp. 7-13.
• JORDAN, D. (2014). Freiwilligenarbeit im Kanton St. Gallen – quo vadis? SGG-Revue, 1, pp. 6-13.
• JORDAN, D. (2014). Muoler Einwohner werden befragt. St. Galler Tagblatt, pp. 37. St.Gallen.

Presentations

• JORDAN, D. (2015). Regulatorische Vorschriften bei gemeinnützigen Organisationen im Kanton St. Gallen. Kantonaler Tag der Freiwilligen.